** charts after earnings **
Revenue fell 4 percent to $23.72 billion from $24.75 billion a year ago.
Analysts had expected the company to report earnings excluding items of $3.96 a share on $24.75 billion in revenue, according to a consensus estimate from Thomson Reuters.
The company said its software revenue came in at $5.8 billion, shy of the $6 billion level analyst were expecting.
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